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MOBAU awning manufacturer logo - Made in Germany

Privacy Policy

1. Data protection at a glance


General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.


Data collection on this website
Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the responsible body" in this privacy policy.


How do we collect your information?
On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is mainly technical data (e.g. Internet browser, operating system or time of page access). The collection of this data takes place automatically as soon as you enter this website.


What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.


What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data in certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time for this and other questions on the subject of data protection.


Analytics and third-party tools
When you visit this website, your surfing behaviour can be statistically evaluated. This is mainly done with so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.


2. Hosting
We host the content of our website with the following provider:

The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter referred to as "WIX").
WIX is a tool for creating and hosting web pages. When you visit our website, WIX is used to analyse user behaviour, visitor sources, website visitor region and visitor numbers. WIX stores cookies on your browser that are necessary for the presentation of the website and to ensure security (necessary cookies).
The data collected through WIX may be stored on various servers around the world. WIX's servers are located in the USA, among other places.
Details can be found in WIX's privacy policy: https://de.wix.com/about/privacy.
According to WIX, data transfer to the USA and other third countries is based on the EU Commission's standard contractual clauses or comparable guarantees under Art. 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users.
The use of WIX is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified according to the DPF is committed to complying with these data protection standards. Further information on this can be obtained from the provider under the following link: https://www.dataprivacyframework.gov/participant/5626.


Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.


3. General information and mandatory information


Privacy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. It is not possible to completely protect the data from access by third parties.


Note on the responsible body
The person responsible for data processing on this website is:
MOBAU Markisen GmbH


Malsfelder Str. 15

34212 Melsungen
Phone: 05661 - 9274 0

E-Mail: info@mobau-markisen.de


The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).


Storage period
Unless a specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which the data is processed no longer applies. If you assert a justified request for erasure or revoke consent to data processing, your data will be deleted, unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion takes place after these reasons have ceased to exist.


General information on the legal basis of data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, insofar as special categories of data are processed in accordance with Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information in your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TDDDG. The consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data if it is necessary to comply with a legal obligation on the basis of Art. 6 (1) (c) GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 (1) (f) GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this data protection declaration.


Data protection supervisor
We have appointed a data protection officer.


deDATA GmbH


Habichtswalder Strasse 18

34119 Kassel
Phone: +49 (0) 561 316 85 89

E-mail: buero@dedata.de


Recipients of personal data
As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transmit personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure in accordance with Art. 6 (1) (f) GDPR or if another legal basis allows the data transfer. When using processors, we only share our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing contract is concluded.


Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke any consent you have already given at any time. The lawfulness of the data processing carried out up to the time of revocation remains unaffected by the revocation.


Right to object to data collection in special cases as well as to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).


Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right of appeal exists without prejudice to other administrative or judicial remedies.


Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing at any time and, if necessary, a right to rectification or deletion of this data. You can contact us at any time for this and other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data held by us, we will usually need time to verify this. For the duration of the audit, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.

  • If you have filed an objection in accordance with Art. 21 (1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.


SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.


Objection to advertising e-mails
The use of contact details published in the context of the imprint obligation for the sending of unsolicited advertising and information material is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.


4. Data collection on this website


Cookies
Our websites use so-called "cookies". Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until your web browser automatically deletes them.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g. cookies for processing payment services).
Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If you disable cookies, the functionality of this website may be limited.
You can find out which cookies and services are used on this website in this privacy policy.


Consent with Cookiebot
Our website uses Cookiebot's consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document them in compliance with data protection regulations. The provider of this technology is Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as "Cookiebot").
When you enter our website, a connection is established to Cookiebot's servers in order to obtain your consent and other explanations regarding the use of cookies. Cookiebot then stores a cookie in your browser in order to be able to assign the consents given or their revocation to you. The data collected in this way will be stored until you ask us to delete it, delete the cookiebot cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.
Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 (1) (c) GDPR.


Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.


Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version

  • operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.


Contact
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of this data is carried out on the basis of Art. 6 (1) (b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to the storage or the purpose for which the data is stored no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.


Enquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry, including all personal data resulting from it (name, enquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is carried out on the basis of Art. 6 (1) (b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to its storage or the purpose for which it was stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.


5. Newsletter


Sending newsletters to existing customers
If you order goods or services from us and provide your e-mail address, this e-mail address may subsequently be used by us to send newsletters, provided that we inform you in advance. In such a case, the newsletter will only be used to send direct advertising for its own similar goods or services. You can cancel the sending of this newsletter at any time. For this purpose, there is a corresponding link in every newsletter. In this case, the legal basis for sending the newsletter is Art. 6 para. 1 lit. f GDPR in conjunction with § 7 para. 3 UWG.
After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored in a blacklist by us in order to prevent future mailings to you. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.


6. Plugins and Tools


YouTube with extended data protection
This website embeds videos from the YouTube website. The website is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of these websites on which YouTube is integrated, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in extended privacy mode. Videos played in extended privacy mode are not used to personalize browsing on YouTube, according to YouTube. Ads that are displayed in the extended data protection mode are also not personalized. No cookies are set in the extended privacy mode. Instead, however, so-called local storage elements are stored in the user's browser, which, similar to cookies, contain personal data and can be used for recognition. Details about the extended data protection mode can be found here: https://support.google.com/youtube/answer/171780.
If necessary, further data processing operations may be triggered after the activation of a YouTube video, over which we have no influence.
YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.
For more information about privacy at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified according to the DPF is committed to complying with these data protection standards. Further information on this can be obtained from the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.


Google Fonts (local hosting)
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.
For more information about Google Fonts, see https://developers.google.com/fonts/faq and Google's privacy policy: https://policies.google.com/privacy?hl=de.


Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to verify whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
The storage and analysis of the data is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its websites from abusive automated spying and spam. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.
For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified according to the DPF is committed to complying with these data protection standards. Further information on this can be obtained from the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.


Sentry
We have integrated Sentry into this website. The provider is Functional Software Inc., 45 Fremont Street, 8th Floor, San Francisco, California 94105, USA (hereinafter referred to as Sentry).
Sentry is an open-source bug tracking service that allows us to monitor and fix errors and crashes anywhere in a web-based software in real time.
The use of Sentry is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the error-free functioning of its own website.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. for device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.
Further details can be found in the provider's privacy policy under https://sentry.io/privacy/.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://sentry.io/legal/dpa/5.0.0/#cross-border-transfer-mechanisms and https://sentry.io/legal/dpa/5.0.0/#third-party.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified according to the DPF is committed to complying with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5869.


Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.


jsDelivr (Content Delivery Network)
Our website uses the content delivery network (CDN) "jsDelivr" to provide libraries, scripts and other technical resources in a high-performance manner. The provider is Prospect One Sp. z o.o., Królewska 65A/1, 30-081 Kraków, Poland.
When a page is called up that loads files via jsDelivr (e.g. JavaScript or CSS libraries), a connection to the servers of jsDelivr is established. Technical information such as:

  • IP address

  • Browser type and version

  • Operating system

  • Referrer URL

  • Time of inquiry

  • file accessed and transfer quantity

to jsDelivr. This data is used for the secure and efficient delivery of the files as well as the stability of the CDN.
The use of jsDelivr is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in the fast, stable and secure delivery of our website. If a corresponding consent has been requested (e.g. via our consent tool), the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR in conjunction with § 25 (1) TDDDG; consent can be revoked at any time.
For more information, please see jsDelivr's privacy policy: https://www.jsdelivr.com/privacy-policy
Since the provider is based in the EU, the processing takes place within the European legal framework.


jQuery CDN (Content Delivery Network)
Our website uses the jQuery Content Delivery Network (CDN) to deliver JavaScript libraries quickly and reliably. jQuery is delivered via the CDN of the company StackPath, LLC, 2012 McKinney Ave. Suite 1100, Dallas, TX 75201, USA. Through the use of this service, personal data may be processed.
A content delivery network is a network of regionally distributed servers that can be used to deliver large amounts of data in a high-performance manner. When a page that jQuery loads via the CDN is retrieved, the necessary files are downloaded from a server of the provider. If the file is not already cached locally in the browser, a connection to the StackPath servers is established.
In particular, the following data may be processed:

  • IP address of the calling device

  • Time of retrieval

  • Browser type and version

  • Operating system

  • file accessed and transfer quantity

This data is required to enable the secure and efficient delivery of the JavaScript libraries.
The use of the jQuery CDN is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in the fast and stable provision of our website. If we obtain prior consent for this, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR in conjunction with § 25 (1) TDDDG; consent can be revoked at any time.
StackPath's privacy policy states that aggregated and anonymized data from various services (including jQuery) is used to improve security and for its own services. It is not possible to identify individual persons on the basis of this information.
For more information, please refer to StackPath's privacy policy: https://www.stackpath.com/legal/privacy-statement/


GeoJS
We use the open-source GeoIP solution GeoJS to dynamically adapt web content to the location of the respective visitor. For this purpose, the visitor's continent is determined on the basis of the visitor's IP address and default information on our website is overwritten with regionally relevant data (e.g. regional hotline telephone number).
The use of GeoIP technologies is based on Art. 6 para. 1 lit. f GDPR. The Website Operator has a legitimate interest in presenting the User with the most relevant information for his or her geographical position.
For more information about GeoJS, please refer to GeoJS's privacy policy at: https://www.geojs.io/privacy/.


AI Agent (Chatbot) – Ultimo Bots
On our website is an AI-based chatbot from the provider Ultimo Bots, Stegmattstrasse 10, 6033 Lucerne, Switzerland, e-mail: build@ultimo-bots.com, represented by Robert Klöpsch. The chatbot enables the automated response to user inquiries as well as support with navigation and information processes on our website.
When you use the chatbot, the following data is processed – depending on the type of input you have:

  • Technical information (IP address, browser type, operating system, date and time of the request)

  • Communication content that you actively type in the chat window

  • If applicable, further usage data for the provision, stability and further development of the service

This data is transmitted to Ultimo Bots' servers and processed there in order to respond to your request and provide the service.
The chatbot is used on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in efficient user communication and in optimising our online offerings. If we obtain consent via our consent tool, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR in conjunction with Section 25 (1) TDDDG; consent can be revoked at any time.
Transfer to Switzerland:
According to the adequacy decision of the European Commission, Switzerland is considered a third country with an adequate level of data protection.
Order processingWe have concluded a contract for order processing (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that Ultimo Bots processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.


7. Accessibility
To improve digital accessibility, this website uses the **danova Assistant**. This tool supports people with different needs in the use of digital content, for example through contrast adjustment, simplified display or optimized usability.
The danova Assistant is provided by:
Danova GmbH, Von-Liebig-Straße 2, 78050 Villingen-Schwenningen, Germany, http://www.danova.de
The tool is used on the basis of Art. 6 (1) (f) GDPR (legitimate interest). Our legitimate interest lies in the barrier-free design of our website and the associated improvement of accessibility for all user groups.
In order to process personal data in the context of the use of the danova Assistant in compliance with data protection regulations, we have concluded a contract with danova GmbH for order processing in accordance with Art. 28 GDPR.
For more information on how the tool works and how data is processed by the danova Assistant, please visit: https://www.danova.de/datenschutz 

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